Name Address Contact Remark
AIR CHINA 028 3823 3888 8th Floor, Unit 803, Sunwah Tower, Nguyen  Hue Boulevard, District 1. From Monday to Friday: 08:30 - 12:00 and 13:30 - 17:00            => ( Saturday and Sunday is closed )
AIR FRANCE 028 3822 0537 - 028 38290981/ 82 -               Airport contact: 028 38489790/ 91 ( after 15:00) HCMC Office: 130 Dong Khoi St., Dist. 1 From Monday to Friday: 08:00 - 17:00                                          => Saturday ( Working on phone only from 09:00 - 17:00 )
Same hotline: 028 3829 0981 HN Office: 1 Ba Trieu, Ha Ba Trung District
AIR HONG KONG 028 3915 1717 HCMC Office: Unit L9 - 12, 9th Floor, Vincom Centre, 72 Le Thanh Ton, Dist. 1 From Monday to Friday: 08:30 - 12:00 and 13:30 - 17:00            => Saturday: 08:30 - 12:00 and Close on Sunday
024 3942 7799 HN Office: Unit 801, East Wing, Lotte Centre Ha Noi, 54 Lieu Giai St. Ha Noi
AMERICAN AIRLINES 028 3930 4264 and                028 3933 0330 HCMC Office: HGTRAVEL 194 Nguyen Thi Minh Khai, Dist. 3 Monday - Friday: 08:30 - 12:30 and 13:30 - 17:30                     => Sat: 08:30 - 12:00.                                       => Closed on Sunday and Pulic Holidays
024 3933 0330 HN Office: HGTRAVEL. 47 Phan Chu Trinh St. Hoan Kiem District. Hanoi, Vietnam
ASIANA AIRLINES 028 3822 2665 HCMC Sales Office: R.602, M-Plaza, 39 Le Duan St., District 1 From Monday to Friday: 08:00 - 12:00 and 13:30 - 18:00                     => Saturday: 09:30 - 12:00               => Sunday and Public holiday is closed
028 3844 6714 HCMC Airport: R. 2.4.25. International Terminal, TSN Airport FOR LOST AND FOUND LUGGAGE
024 3722 8000 HN Sales Office: R. 109, Deaha Business Center, 360 Kim Ma, Ba Dinh, Ha Noi From Monday to Friday: 08:30 - 12:00 and 13:00 - 17:30                     => Saturday: 08:30 - 12:00               => Sunday and Public holiday is closed
024 3584 4131/4132 HN Airport: R.2W12B2, Wing B, 2th Floor, Terminal 2 Noibai International, Soc Son District, Hanoi City FOR LOST AND FOUND LUGGAGE
CAMBODIA ANGKOR AIR (028) 35471767 (Airport No: 028 38 488 456) Floor #2, 108 Hong Ha Street, Ward 2, Dist. Tan Binh  Monday to Friday (09:00 - 12:00 and 13:00 - 17:00)                                       => Saturday + Sunday + Public Holiday is closed
CATHAY PACIFIC 028 3822 3203. Lugg assistance: 028 3547 0415 HCMC Office: R.502, 5th Floor, Centec Tower, 72-74 Nguyen Thi Minh Khai, Dist. 3 Mon - Fri: 08:30 - 16:30 ( No lunch time )                                => Closed on Sat, Sun and Holidays
028 3822 3203. Lugg assistance: 024  3884 0008 HN Office: R. 1204, 12th Floor, HaNoi tower, 49 Hai ba trung St., HBT Dist. Mon - Fri: 08:30 - 16:30. Closed on Sat, Sun and Holidays
028 3822 3203. Lugg assistance: 0916 253 675 DN Office: R.0-1-10, 01st Floor, Official Zone, Da Nang International Airport. Mon - Fri: 08:30 - 16:30. Closed on Sat, Sun and Holidays
CHINA AIRLINES 028 5414 1020 / 028 5414 1008 (Airport No.: 028 38486701) HCM Office: R. 1B, 7th floor, Crescent Plaza, 105 Ton Dat Tien street, Tan Phu ward, District 7. Monday to Friday:  08:00 - 12:00 and 13:00 - 17:00.                    => Saturday:08:00-12:00       => Sunday + Public Holiday: Close
024 3936 6364 HN Office: 4th Floor, Opera Business Center, 60 Ly Thai To Street, Hoan Kiem District
CHINA SOUTHERN  028 3823 5588 HCMC Office: Ground floor, Somerset Chancellor Court, 21 - 23 Nguyen Thi Minh Khai, Dist. 1  
024 37716611/ 024 8866404 HN Office: Ground Floor, Daeha Buiding, Business Centre, 360 Kim Ma St., Ba Dinh Dist. Monday to Friday:  08:30 - 11:30 and 13:30 - 16:30.                    => Saturday:08:30 -11:30       => Sunday + Public Holiday: Close
EVA AIRWAYS 028 3822 4488 (Airport No. 028-38445211) HCMC Office: Unit 401-404 (4F), No. 2A-4A, Ton Duc Thang Street, Dist. 1 Mon - Fri : 08:00 - 16:30 ( No lunch time )                         =>Saturday : 08:00 - 11:30 => Saturday : 08:00 - 11:30  =>Saturday + Sunday + Public Holiday: Close
024 3936 1600/ 02 HN Office: Unit15.02, 15th Floor, CornerStone Building, 16 Phan Chu Trinh Street, Hoan kiem Dist. Mon - Fri : 08:00 - 12:00 and 13:00 - 16:30                            => Saturday : 08:00 - 11:30  =>Saturday + Sunday + Public Holiday: Close
JETSTAR PACIFIC  028 6290 7349 / 19001550 HCM ticket Office: 177 Vo Thi Sau, W.7, Dist.3 From Monday to Sunday: 08:00 - 17:00 ( No Lunch time )             => Public holiday: Please call 19001550 to check
028 3848 7176 Domestic Airport, Tan Son Nhat  
024.39.550.550 4 Trang Thi Street - Hoan Kiem District Mon - Fri : 08:00 - 18:00 ( No lunch time )                         =>Saturday : 08:00 - 12:00 and 13:30 - 17:00                      =>Sunday + Public Holiday: Close
024 3584 4468 02nd Floor, E zone, Noi Bai Airport  
0236 364 6646 Da Nang Airport                         
0236 358 3583 Da Nang ticket office: 253 Nguyen Van Linh - Thanh Khe District From Monday to Sunday + Holiday: 07:30 - 11:45 and 13:30 - 17:00
VIETJET AIRLINES 028 3823 9860 8Bis Cong Truong Quoc Te, W.6, Dist.3 Mon - Sat: 07:30 - 20:40     =>Sun & Holidays: 07:30 - 19:00
19001774 - 0966.07.66.99 284 Nam Ky Khoi Nghia, W.8, Dist.3 Mon - Sat: 07:00 - 21:00       =>Sun & Holidays: 08:00 - 18:00
028 3547 4174 Tan Son Nhat Airport - Domestic 03:30 - 00:30 Everyday
Tan Son Nhat Airport - International
024 3584 4494 Noi Bai Airport 04:00 - 21:00 Everyday
024 7108 8268 32 Tran Hung Dao, Hoan Kiem Dist Mon - Sat: 08:00 - 20:00      =>Sun & Holidays: 08:00 - 19:00
VIETNAM AIRLINES 19001100 Counter 14,15,16, L2 Floor, Union Square, 171 Dong Khoi, Ben Nghe Ward, Dist. 1, HCMC Mon - Fri: 09:00 - 19:00 =>Saturday: 09:00 - 11:30 and 13:30 - 17:00                            => Sunday + Holiday: Close
19001100 15B Dinh Tien Hoang, Dist 1 , HCMC Mon - Fri: 08:00 - 18:30 ( No Lunch time )                              => Sat,Sun, Holidays: 08:00 – 11:30 & 13:30 – 16:30
19001100 25 Trang Thi, Hoan Kiem, Hanoi  Mon - Fri: 07:30 - 18:30           => Sat,Sun, Holidays: 08:00 – 11:30 & 13:30 – 17:00
19001100 01st floor – 5-floor-building – Head Office of Vietnam Airlines, 125 Nguyen Son – Long Bien – Hanoi  Mon - Fri: 08:30 - 11:30 ; 13:30 - 17:00                                        => Sat, Sun + Holiday: Closed
JAPAN AIRLINES 028 3842 3362 (Vietnamese), 028 3842 2161 (Japanese) or 1-800 577725   Information call center: 028 38423362  Mon - Fri: 09:00 - 12:00 ; 13:00 - 17:00. => Closed on Sat, Sun, Holidays. At airport: 3848 7018 (13:00-17:00 -- 19:30-24:00) or Mr.Suzuki – 0906610674 
THAI AIRWAYS 024 3826 7921/22 ext. 0, 211 HN Office: Floor 7, 44B Ly Thuong Kiet Street, Hoan Kiem District  
028 3822 3365 HCMC Office: Saigon Tower Office Building, Ground Floor Suite 102
29 Le Duan Boulevard, District 1
Mon - Fri : 08:00 - 16:30 ( No lunch time ). The airport contact is 83547030/ 3547 0300 
MALAYSIA AIRLINES 028 3829 2529 HCMC Office: Trade Center Building 15 Floor – Unit 1503, 37 Ton Duc Thang, D1 Mon - Fri: 08:00-12:00; 13:00- 17:15. Sat - Sun, Holidays: Closed. 
HN Office: 2nd Floor, Commercial and Tourist Service Centre No1, Ba Trieu Street, Hanoi  
PHILIPPINE AIRLINES 028 3848 9438 - 028 3848 9439  Airport Office: Unit 2.4.47 2nd floor International Terminal Tan Son Nhat Airport Mon-Thurs: 07:00. - 11:30 ; 13:30 - 17:00. Fri/Sun: 08:00- 12:00 and 13:00 - 17:00. Saturdays : 07:00 - 12:00
028 38272105 - 028 38272106 Ticket Office: 2nd floor Saigon Royal Building, 91 Pasteur St., District 1 Mondays to Fridays: 8:00 a.m. - 5:00 p.m. Saturdays, Sundays and Holidays: Closed
SINGAPORE AIRLINES 028 3823 1588. Airport: 028 35470430/ 31. L&F Office: 028 3547 0415. 0903758678; 0933345992  HCMC Office: Suite 101, Saigon Tower
29 Le Duan Street, District 1
Reservation Office: Mon - Fri: 08:00 - 17:30
Ticketing Office: Mon - Fri: 08:00 - 17:00. Sat - Sun: Closed. There are no Reservations and Ticketing facilities at Tan Son Nhat Airport.
024 3826 8888. Airport: 024 3886 5545. L&F Office: 024 3884 0008 HN Office: 17 Ngo Quyen Street
Hoan Kiem District, Ha Noi
Reservation Office: Mon - Fri: 08:00 - 17:30
Ticketing Office: Mon - Fri: 08:00 - 17:00. Sat - Sun: Closed. 
0236 3562 708 / 709 DN Office: 8th Floor, Suite 802
One Opera Hotel, 115 Nguyen Van Linh
Danang
Mon - Fri: 08:00 - 17:00. Sat - Sun, Holidays: Closed. 
BAMBOO AIRLINES 19001166 2nd floor, SASCO building, Tan Son Nhat international airport, No 45 Truong Son Road, Ward 2, Tan Binh Dist Guest buy ticket online or go to TSN airport
ETIHAD AIRWAYS (028) 39301074 Tầng 11, Tòa nhà Bitexco Financial tower, Số 2 Hải Triều, Quận 1 Mon-Fri: 08:30 AM – 12:00 PM & 01:00 PM – 05:00 PM. Closed: Sat-Sun
KOREAN AIR 028 38242878, 028 38242879, 028 38242880  Unit 707, 7Floor, 34 Le Duan, Ward Ben Nghe Ward, Dist.1    Mon - Fri: 08:00 - 17:00. Sat - Sun, Holidays: Closed. 
LUFTHANSA AIRLINES (LH) 028 38298529 Unit 1909, 19Floor, Sunwah Tower, 115 Nguyen Hue, Ward Ben Nghe Ward, Dist.1   Mon - Fri: 08:30-12:00; 13:00- 17:00. Sat - Sun, Holidays: Closed. 
CAMBODIA BAYON AIRLINES (028) 6298 2323 7 Floor, BETA Building, 55 Nam Ky Khoi Nghia, Dist 1 Mon - Fri: 08:00 - 17:00. Sat - Sun, Holidays: Closed. 
SOUTH AFRICAN AIRWAYS (028) 7307 8999 Phòng 202, Tòa nhà Saigon Riverside Office Center, Số 2A-4A Tôn Đức Thắng, Quận 1 Mon - Fri: 08:30-12:00 and 13:00- 17:00.                                    =>Sat - Sun, Holidays: Closed. 
TURKISH AIRLINES (028) 3520 8989 Tòa nhà AB Tower, 19 Floor, 76A Le Lai, Dist 1 Mon - Fri: 08:30-12:00 and 13:00- 17:00.                                    =>Sat - Sun, Holidays: Closed. 
ASIANA AIRLINES   (028) 3822 2665 Room 602, KUMHO ASIANA Building , 39 Le Duan st, Dist 1 Mon - Fri: 08:00 -12:00 and 13:30 - 18:00.                                    =>Sat: 09:30 - 12:00            =>Sun, Holidays: Closed. 
DELTA AIR LINES   (028) 7306 6888 Room 201, Tòa nhà Riverside Office, 2A-4A Ton Duc Thang st, Dist 1 Mon - Fri: 08:00 -12:00 and 13:00 - 17:00.                                    =>Sat: 08:00 - 12:00            =>Sun, Holidays: Closed. 
UNITED AIRLINES (028) 3925 6749 173 Nguyen Thi Minh Khai, Dist 1 Mon - Sat: 08:30- 17:30.                                    =>Sun, Holidays: Closed. 
EMIRATES AIRLINES 19001599 R.1409, Floor 14. Sunwah Tower, 115 Nguyen Hue, Dist 1. For lost and damaged baggage please call: (028) 38488769 - Ext # 4569) Mon - Sat: 09:000- 17:00.                                    =>Sun, Holidays: Closed. 
BRITISH AIRWAYS (028) 3933 0777 3 Floor, Travel House, 170-172 Nam Ky Khoi Nghia, Dist 3 Mon - Fri: 08:00- 18:00.                                    =>Sat: 08:00 - 12:00            =>Sun, Holidays: Closed. 
QATAR AIRWAYS (028) 3827 3888. Airport Tel: (028) 3848 7562 Suite 8, GF, Petro Vietnam Tower, 1-5 Le Duan Street, District 1 Mon - Fri: 08:30- 17:00.                                    =>Sat + Sun, Holidays: Closed. 
ALL NIPPON AIRWAYS (028)  3821 9612 Sun Wah Tower, 16th Floor, 115 Nguyen Hue, District1 Mon-Fri 8:30-17:30 => Sat 8:30-12:30 =>Closed on Sun, Holidays

CAV Members updated on 1 July 2019

Files down load: AIRLINES CONTACT LIST 2019.xlsx (19088)

Contact

Vietnam Concierge Ho Chi Minh city, Viet Nam conciergevietnam2015@gmail.com